Orders and delivery
Unfortunately the cost of transport is becoming higher and higher, and because of this we are obligated to ask a little participation in the global cost of your shipment. We serve all Europe, so the transport can vary a lot between Denmark and Portugal. Therefore we divided our selling areas in multiple zones.
Here below is a schematic overview of the transport costs that we charge you in relation with the total weight of your shipment.
|Zone 1||Zone 2||Zone 3||Zone 4||Zone 5||Zone 6|
|1 à 10 kg||€ 07,00||€ 10,00||€10,00||€ 20,00||€25,00||€15,00|
|10 to 30 kg||€ 09,00||€ 15,00||€ 15,00||€ 25,00||€ 40,00||€ 20,00|
|31 to 100 kg||€ 15,00||€ 30,00||€ 25,00||€35,00||€ 60,00||€ 30,00|
|101 to 250 kg||€ 20,00||€ 40,00||€40,00||€ 60,00||€ 80,00||€ 40,00|
|251 to 500 kg||€ 30,00||€ 60,00||€ 70,00||€80,00||€ 100,00||€ 60,00|
|+ 500 kg||€ 30,00||€ 80,00||€ 90,00||€ 100,00||€125,00||€ 80,00|
- Zone 1: Belgium, Mainland France, The Netherlands and Luxemburg
- Zone 2: Germany, Austria and Denmark
- Zone 3: Spain, Italy and Portugal
- Zone 4: Poland, Czech Republic, Slovak Republic, Slovenia, Hungary
- Zone 5: Switserland
- Zone 6: Corsica
ATTENTION, If your country is not stipulated in the above overview, please contact us and we can provide you with a personalized offer.
The delivery time varies according the ordered goods. If you order several products, the handling of the order, preparing pallet and road transport by truck, will prolounge the delivery time. As soon as we received the payment we will start to ship your order in the fastest possible way. Once it is shipped from our central warehouse, the delivery time will take 3 à 6 days.
Tax and VAT
The VAT of 21% is the Belgian VAT which is applicable on all goods and orders and is calculated in the price.
Warranty and Returns
The products that we sell are carefully selected for their quality but a malfunction or defect can always occur. We truly regret if this happens, and will help you to resolve this in the best possible way.
If for any reason you are not satisfied by the product, we are happy to reimburse you (minus transport cost) the full amount of the product as soon as the product is returned to our warehouse and is tested for defects.
If you have a problem with your order, please contact our customer service as soon as possible, with a maximum of 30 days via Email, telephone, letter,… and explain the problem
The address for the returns is:
KWM - BODY TRADING